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Delivery Information

Please note delivery charges will be added to your order at the checkout stage based on the items being ordered. Some items however, require specialist handling and transport and therefore a delivery option will not be offered - contact one of our team to arrange this. Some items may be available for collection by appointment - contact us on 01865 378200 for more information.

Reloading Solutions always aim to pack and dispatch your order as quickly as possible but can only deliver goods to you in an approximate time frame. We will always endeavour to dispatch your items within 48 hours however product availability can vary. All goods will be sent to the address given by you which can be seen in your order confirmation email. We aim to get your goods to you as quickly as possible but some products have specific delivery requirements which may extend delivery timescales.

If for some reason parcels are required to be redirected then a new additional delivery charge will be incurred (where applicable). If goods are refused or not called for an additional charge will also be incurred. This list is not a full and exhaustive list and other reasons may apply.

If you give a carrier permission (for a particular order or generally) to leave parcels in your porch, shed or similar, or with a neighbour; or someone in your house (other than you) accepts/signs for them, then the goods will be treated as delivered by us and risk that they disappear or you never receive them passes at that point. Furthermore, if the delivery company has a policy of attempting to redeliver the Goods a certain number of times before requiring you to collect them from their depot, or sending the Goods back to us, then once they have attempted the agreed number of times it is your responsibility to collect them. If the Goods are returned to us, we will attempt to contact you to find out why however, we  reserve the right to dispose of the goods or (at our option) put them back into stock for resale; in either case without refund.

Special Order Items

These are products which are not kept in stock or are custom made. Special Order Items can have extended delivery timescales so for more information please contact us for specific delivery estimates.

Regulated Items

These items require specific Identification in the form of a firearms / Shotgun certificate to be produced before they can be handed over. Propellant and Primers are such examples and will require this form of identification.